Weva’s Privacy Policy describes how Weva collects, uses, and shares your personal data.
In addition to this Privacy Policy, we provide data and privacy information embedded in our products and certain features that ask to use your personal data.
You will be given an opportunity to review this product-specific information before using these features. You also can view this information at any time, either in settings related to those features and/or online at Weva Privacy Policy.
You can familiarise yourself with our privacy practices, accessible via the headings below, and contact us if you have any questions.
At Weva, we believe strongly in fundamental privacy rights and the power of consent— and that those fundamental rights should not differ depending on where you live in the world. That’s why we treat any data that relates to an identified or identifiable individual or that is linked or linkable to them by Weva as “personal data,” no matter where the individual lives. This means that data that directly identifies you — such as your name — is personal data, and also data that does not directly identify you, but that can reasonably be used to identify you — such as the serial number of your device — is personal data. Aggregate data is defined as data that has been collected and combined from multiple individuals from a population deidentified and then is used to create a statistical report that makes inferences about the population. Aggregated data is considered non-personal data for the purposes of this Privacy Policy.
This Privacy Policy covers how Weva or a Weva-affiliated company (collectively, “Weva”) handles personal data whether you interact with us on our websites, through Weva apps, or in person (including by phone). Weva may also link to third parties on our services or make third-party apps available on our platform. Weva’s Privacy Policy does not apply to how third parties define personal data or how they use it. We encourage you to read their privacy policies and know your privacy rights before interacting with them.
At Weva, we respect your ability to know, access, correct, transfer, restrict access and processing of your personal data. We have provided these rights to our global customer base and if you choose to exercise these privacy rights, you have the right not to be treated in a discriminatory way nor to receive a lesser degree of service from Weva. Where you are requested to consent to the processing of your personal data by Weva, you have the right to withdraw your consent at any time.
To exercise your privacy rights and choices including where a third-party service provider is acting on Weva’s behalf, visit the Weva Data and Privacy page at Weva Privacy Policy. To help protect the security of your personal data, you must sign in to your account and your identity will be verified. If you want to obtain a copy of your personal data or data that needs to be corrected you can make a request at support@weva.ai.
There may be situations where we cannot grant your request — for example, if you ask us to delete your transaction data and Weva is legally obligated to keep a record of that transaction to comply with the law. We may also decline to grant a request where doing so would undermine our legitimate use of data for anti-fraud and security purposes, such as when you request deletion of an account that is being investigated for security concerns or is required to be retained for medicolegal purposes. Other reasons your privacy request may be denied are if it jeopardizes the privacy or legal obligations of others, is frivolous or vexatious, or would be extremely impractical. If a request is refused, reasons for refusal will be provided in writing.
At Weva, we believe that you can have great products and great privacy.
When you create a Weva ID, purchase and/or activate a product or device, download a software update, register at the Weva Store, connect to our services, contact us (including by social media), participate in an online survey, or otherwise interact with Weva, we may collect a variety of sensitive information with your express consent, including but not limited to:
You are not required to provide the personal data that we have requested. However, if you choose not to do so, in many cases we will not be able to provide you with our products or services or respond to requests you may have.
Weva may receive personal data about you from other individuals, from businesses or third parties acting at your direction, from our partners who work with us to provide our products and services and assist us in security and fraud prevention, and from other lawful sources.
For research and development purposes, we may use datasets such as those that contain images, voices, or other data that could be associated with an identifiable person. When acquiring such datasets, we do so in accordance with applicable law, including law in the jurisdiction in which the dataset is hosted. When using such datasets for research and development, we do not attempt to reidentify individuals who may appear therein.
Weva uses personal data to power our services, to process your transactions, to communicate with you, for security and fraud prevention, and to comply with law. We may also use personal data for other purposes with your consent.
Depending on the circumstance, Weva may rely on your consent or the fact that the processing is necessary to fulfil a contract with you, protect your vital interests or those of other persons, or to comply with law. We may also process your personal data where we believe it is in our or others’ legitimate interests, taking into consideration your interests, rights, and expectations. More information is available in the product-specific information embedded in our products and features as described above. If you have questions about the legal basis, you can contact us info@weva.ai.
Weva retains personal data only for so long as necessary to fulfil the purposes for which it was collected, including as described in this Privacy Policy or in our service-specific privacy notices, or as required by law. We will retain your personal data for the period necessary to fulfil the purposes outlined in this Privacy Policy and our service-specific privacy summaries. When assessing retention periods, we first carefully examine whether it is necessary to retain the personal data collected and, if retention is required, work to retain the personal data for the shortest possible period permissible under law.
Weva may share personal data with Weva-affiliated companies, service providers who act on our behalf, our partners, developers, and publishers, or others at your direction. Weva does not share personal data with third parties for their own marketing purposes.
Weva does not sell your personal data including as “sale” is defined in Nevada and California. Weva also does not “share” your personal data as that term is defined in California.
At Weva, we believe that great privacy rests on great security. We use administrative, technical, and physical safeguards to protect your personal data, taking into account the nature of the personal data and the processing, and the threats posed. We are constantly working to improve on these safeguards to help keep your personal data secure. If there is a data breach we will inform you as soon as we are aware.
Children and Personal Data
Weva understands the importance of safeguarding the personal data of children. We consider children to be an individual under the age of 13 or the equivalent age as specified by law in your jurisdiction. That is why Weva has implemented additional processes and protections to help keep children's personal data safe.
To access certain Weva services, a child must have a child Weva ID. A child Weva ID may be created by the parent or legal guardian.
If we learn that a child's account was created without appropriate authorisation, it will be deactivated and reassigned to the child's parent or legal guardian for activation.
To exercise privacy rights for your child's information, visit the Weva Data and Privacy page at privacy@Weva.ai and sign in to their account.
Weva’s websites, online services, interactive applications, and advertisements may use “cookies” and other technologies such as web beacons. These technologies help us to better understand user behavior including for security and fraud prevention purposes, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches.
If you prefer that Weva not use cookies, check with your browser provider to find out how to disable cookies. Certain features of the Weva website may not be available if all cookies are disabled.
In addition to cookies, Weva uses other technologies that help us achieve similar objectives.
In some email messages Weva sends to you, we provide a “click-through URL” that links you to content on the Weva website. When you click one of these URLs, they pass through a separate server before arriving at the destination page on our website. We track this click-through to help us determine interest in particular topics and measure whether we are communicating with you effectively. If you prefer not to be tracked in this way, you should not click graphic or text links in email messages.
Weva generally treats data we collect using these cookies and similar technologies as non-personal data. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal data by local law, we also treat these identifiers as personal data in those regions. In addition, Weva sometimes combines non-personal data collected from these technologies with other personal data Weva holds. When we combine data in this way, we treat the combined data as personal data for purposes of this Privacy Policy.
Ads that are delivered by Weva’s advertising platform may appear as apps from the Weva App Store. If you do not want to receive ads targeted to your interests from Weva's advertising platform in those apps, you can choose to disable Personalised Ads, which will opt your Weva ID out of receiving such ads regardless of what device you are using. You can disable Personalised Ads by going to your Weva Settings to turn off Personalised Ads. You may still see ads in the Weva platform, based on context like your search query or the channel you are reading. If you disable Allow Apps to Request to Track, third-party apps cannot request to use the Advertising Identifier, a non personal identifier served by the operating system on your device, to track you across apps and websites owned by other companies.
Weva products and offerings connect you to the world. To make that possible, your personal data may be transferred to or accessed by entities around the world, including Weva-affiliated companies, to perform processing activities such as those described in this Privacy Policy in connection with your use of our products and services. Weva complies with laws on the transfer of personal data between countries to help ensure your data is protected, wherever it may be.
The Weva entity that controls your personal data may differ depending on where you live. For example, Weva may be controlled by a separated entities in each country and Weva personal data may be controlled by various Weva entities as reflected in the terms of service. If you do not reside in the U.S., your personal data may be processed by Weva.ai Pte Ltd. and other Weva-affiliated companies on behalf of the Weva entity controlling personal data for your jurisdiction. For example, deidentified health data collected by Weva Australia Pty Ltd stored in Australia may be used to improve Weva's AI systems and to support our Auto History function elsewhere.
To make sure your personal data is secure, we communicate our privacy and security guidelines to Weva employees and strictly enforce privacy safeguards within the company.
If you have questions about Weva’s Privacy Policy or privacy practices including where a third-party service provider is acting on our behalf, or you would like to contact our Data Protection Officer, you can contact us at Weva.ai/legal/privacy/contact. You can also ask us questions about how to submit a privacy complaint and we will endeavour to help
Weva takes your privacy questions seriously. A dedicated team reviews your inquiry to determine how best to respond to your question or concern, including those inquiries received in response to an access or download request. In most cases, all substantive contacts receive a response within seven days. In other cases, we may require additional information or let you know that we need more time to respond.
Where your complaint indicates an improvement could be made in our handling of privacy issues, we will take steps to make such an update at the next reasonable opportunity. In the event that a privacy issue has resulted in a negative impact on you or another person, we will take steps to address that with you or that other person.
You may at any time — including if you are not satisfied with Weva’s response — refer your complaint to the applicable regulator. If you ask us, we will endeavour to provide you with information about relevant complaint avenues which may be applicable to your circumstances.
When there is a material change to this Privacy Policy, we’ll post a notice on this website at least a week in advance of doing so and contact you directly about the change if we have your data on file.
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