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Weva is an innovative healthcare technology company that provides a transformative electronic medical record (EMR) platform. Weva empowers patients with full ownership and control over their medical data, enabling them to securely manage and share their health information with ease. For healthcare practitioners and institutions, Weva offers seamless integration across systems, enhancing efficiency, collaboration, and patient care.

Weva is a patient-controlled platform, unlike traditional systems managed by healthcare providers. It standardises and verifies data ensures interoperability and real-time sharing across the healthcare ecosystem.

Weva empowers patients to:

• Own and manage their medical records.
• Understand their healthcare
• Take their medical record with them at all times
• Share and communicate about their data securely with healthcare providers.
• Access real-time updates from multiple sources.
• Log key health details like vaccinations, allergies, and medications.
• Add their family members to create live family histories.
• Share all or part of their medical record with carers or family members

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Weva empowers relatives to;

• Gain access to their loved ones medical record by consent or power of attorney
• Help their relative with their healthcare appointments and goals
• See what is happening to their relative in realtime such as in doctor visits, nursing home or admissions in a hospital.
• Communicate with practitioners about their relative.

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How to Create a Weva Patient Account via Email:

1. Visit www.weva.ai and click “Get Started”
2. Click “Create an account”
3. Select Your Role: On the “Help us understand how you use Weva” page, select Patient.
4. Choose Email Signup: On the “Create an Account” page, click Continue with Email.
5. Enter Your Information:
   • Email: Enter the email address you'd like to use. (Note: Temporary or disposable emails are not allowed, and the email shouldn’t already be associated with an existing Weva account.)
   • Phone Number: Enter your mobile phone number.
   • Password: Create a password, ensuring it meets the listed requirements. Then, re-enter it in the Confirm Password field.
6. Create Account: Click Create Account to proceed. If this email or phone number is already registered, select Log In instead.
7. Verify Your Email and Phone Number:
   • Email Verification: Check your inbox for a One-Time Password (OTP) and enter it to confirm your email.
   • Phone Verification: Enter the OTP sent to your mobile phone to verify your number.

How to Create a Weva Patient Account via Google:

1. Visit www.weva.ai and click “Get Started”
2. Click “Create an account”
3. Select Your Role: Choose Patient on the “Help us understand how you use Weva” page.
4. Choose Google Signup: On the “Create an Account” page, select Continue with Google.
5. Select Your Google Account: Choose the Google email you wish to use for your Weva account.
6. Enter Phone Number: Provide the mobile phone number you'd like to associate with your Weva account.
7. Complete Signup:
   • Verify Email: Enter the OTP sent to your Google email to confirm your address.
   • Verify Phone: Enter the OTP sent to your mobile phone to confirm your number and finish the signup.

How to Create a Weva Patient Account via Microsoft:

1. Visit www.wev.ai and click “Get Started”
2. Click “Create an account”
3. Select Your Role: Choose Patient on the “Help us understand how you use Weva” page.
4. Choose Microsoft Signup: Select Continue with Microsoft on the “Create an Account” page.
5. Select Your Microsoft Account: Pick the Microsoft account you wish to use for your Weva signup.
6. Enter Phone Number: Provide the mobile phone number you want associated with your Weva account.
7. Complete Signup:
   • Verify Email: Enter the OTP sent to your Microsoft email to confirm your address.
   • Verify Phone: Enter the OTP sent to your mobile phone to finalize the signup process.

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Logging into Your Weva Account:

1. Go to www.weva.ai and click Login
2. Choose Your Login Method:
   • If you signed up with Google: Click Continue with Google.
   • If you signed up with Microsoft: Click Continue with Microsoft.
   • If you signed up with Email: Click Continue with Email.
3. Complete Your Details (First Time Only):
   • On your first login, you’ll be prompted to complete your details in the Progressive Dashboard.
4. Access Your Dashboard:
   • You can access your Weva Dashboard any time by clicking the WEVA logo at the top left of screen.
   • Once your details are complete, your tasks in the Progressive Dashboard will become active.

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Weva prioritizes the security of your data with robust measures, including advanced encryption, multi-factor authentication, and strict compliance with healthcare regulations such as HIPAA and GDPR.

Additionally, Weva is certified and fully compliant with ISO/IEC 27001, the globally recognized standard for Information Security Management Systems (ISMS) and SOC2 Type 2.

We are deeply committed to ensuring the highest levels of security across all of our operations. Our dedication to safeguarding your data is reflected in our adherence to industry-leading security standards, including ISO/IEC 27001 and SOC 2 Type 2. These internationally recognized certifications demonstrate our ongoing efforts to implement our security management systems, regularly assess risks, and maintain strict controls to protect sensitive data. By aligning with these standards, we guarantee that our practices meet the most stringent requirements for confidentiality, integrity, and availability, fostering trust and confidence in our services. For more detailed information about the technical and organizational safeguards Weva has implemented to protect your data, you can request a copy of Weva’s ISO/IEC 27001 and SOC2 audit reports.

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Yes, your information is confidential. Weva prioritises your privacy and employs advanced security measures to ensure your medical records are protected. Only you and authorized individuals can access your data, and you have full control over who sees your information.

Patients are the sole owners of their medical data on Weva.

They have full control over their information, including the ability to set access permissions and decide when and with whom to share their data. Weva ensures that patients' privacy and security are paramount, giving them complete autonomy over their health records at all times.

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• Go to the Connections module in the nine dot icon
• Select My Healthcare team
• Search for a practitioner by name, specialty or healthcare facility
• Select the Green icon in the right hand corner of the practitioner you wish to add
• Select Add
• An invitation will be sent to the practitioner to be part of your team member
• You can view the status of your invitations in the sent and received tabs

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Weva Premium is a subscription that unlocks advanced features designed for users who want a smarter, more connected way to manage their healthcare. With Weva Premium, you'll gain access to cutting-edge health innovations and technologies, along with an enhanced experience to interact with your healthcare providers. Premium features include:

• Weva Dynamic Storage
• Weva International Connect
• Weva HealthTech Connect

What do Weva Premium products do?

Weva Premium makes it easier for you to engage with your healthcare team. With premium features, you can:

• Enjoy expanded storage for your medical records
• Connect with healthcare professionals from around the world
• Get priority access to appointments
• Stay up to date with the latest in health tech innovations

How is Weva Premium different from Weva Basic (Free)?

While Weva Basic (free) allows you to interact with your healthcare team within your home country, Weva Premium offers more flexibility and global reach. With a premium subscription, you can:

• Share more detailed information with your medical team
• Get faster access to appointments
• Seek advice from healthcare professionals internationally
• Enjoy exclusive access to the latest health technologies from Weva

When will Weva Premium be available?

Weva Premium will be officially available starting April 2025.

How do I manage my Weva Premium account?

Once Weva Premium is launched, you can manage your subscription and view all premium features on your My Premium page (coming soon). This will allow you to:

• Check your subscription status
• View Premium insights
• Adjust your Premium profile settings

Can I try Weva Premium for free?

Yes! All general users will have the opportunity to try Weva Premium for free. However, if you've already used a free trial, you won’t be eligible for another trial for at least 12 months.

Interested in Weva Premium?

Register for Weva now and you will receive updates on Weva Premium’s upcoming launch.

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Weva is designed to be simple and easy to use and for most people easy to navigate.

Does Weva sell my data?

No, Weva does not sell your personal data. Our top priority is your privacy, and we are committed to ensuring that your medical information remains secure and confidential.

Weva collects data solely to improve your experience with our platform and to enhance the services we offer. We do not share or sell your personal data to third parties.

However, with your consent, Weva may send you notifications related to relevant opportunities or offers, such as:

• Clinical trials you may be eligible for
• New medications or treatments that may benefit you
• Advances in medical devices or procedures that could be relevant to your healthcare needs

You have full control over your notification settings and can adjust them at any time to suit your preferences. We respect your right to privacy and will never send notifications without your explicit consent.

Your data is yours, and we take every measure to ensure that it is used responsibly, safely, and with your best interests at heart.

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Only your team members can interact with your Weva medical record. Weva has an audit log feature. You can access this feature from the three dot icon at the end of each of your medical record components.

Click on the three dots, select audit log and Weva will show you who has been adding to your medical record and what has been done.

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When you invite a team member onto your team you consent to them inviting or referring other healthcare practitioners onto your healthcare team also. Once you approve any invitation sent, the new healthcare practitioner will be also able to see your record and contribute to your healthcare.

Once you remove a healthcare team member – this could be a healthcare facility or healthcare practitioner they will not be able to see any further information added to your record. They will only be able to see information up until the point that you have removed them.

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·       Go to the Connections module

·       Select the team member you wish to remove

·       Go to the three dots to the right and select

·       Remove from your team.

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Diagnoses, procedures and allergies once entered cannot be edited but can be deleted or archived if made in error.

·      Click the three dot icon at the right hand end of the diagnosis , procedures and allergies section.

·      Select delete

·      Enter the reason for deletion

·      Diagnosis will be archived with the reason for deletion attached.

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To go back to the previous questions or section enter “go back”.

This will take you back to the previous question or section depending on your previous responses.

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Your practitioner may make referrals for testing or to see other practitioners.

You can view these Referrals in the Dashboard in the Referrals Module.

You will be able to mark these as complete once you have attended to each one.

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Weva for General Users

WEVA offers every user a free profile, which will remain free of charge as long as your storage stays under 3GB.

Need more space? It's just $0.10 per GB, per month after that.

Looking for more features? We're excited to announce WEVA Premium, launching in April 2025, which will unlock additional functionality and tools.

Learn more about Weva Premium here.

Network Charges

There are no additional data transfer charges for General Users using Weva. Any charges specific to Weva are applied to healthcare practitioners and facilities, as outlined in the Healthcare Facility Pricing Table.

Weva App Store Charges

If you subscribe to any applications within the Weva App Store, you'll be billed separately for those services. Please refer to each app’s terms and conditions for details on applicable charges.

Managing Your Account & Billing

To view your current billing status and manage your account, go to the Transactions section, which can be accessed through the nine-dot icon in the top-right corner of the Weva app.

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How to Add or Remove Modules from Your Weva Dashboard

You can easily customise your dashboard to focus on what matters most by adding, removing, or rearranging modules.

Selecting the Modules to Display

1. Go to your Dashboard.
2. Click the Configure button in the top-right corner.
3. Choose the modules you want to add or remove.
4. Your dashboard will automatically update to reflect your changes.

Reordering Modules

1. Click and hold a module.
2. Drag it to your preferred location.
3. When you return to your dashboard, the modules will be displayed in the new order.

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Rights of Use for Weva Users

Weva Corporate User

As a Weva Corporate User, you have the right to use our services based on your subscription type, user role, and access level, as long as your subscription remains active and paid for, or until it is terminated.

Weva Healthcare Facility

As a Weva Healthcare Facility, you have the right to use our services according to your subscription type, user role, and access level, as long as your subscription remains active and paid for, or until it is terminated.

Weva Healthcare Practitioner Invited by a Healthcare Facility

As a Healthcare Practitioner invited by a Healthcare Facility, you can access our services based on your user role and access level, until the Healthcare Facility revokes your access. Once revoked, you will no longer have access to the facility's team.

Weva General User

Weva General Users receive a free subscription to use our services. You may upgrade to a paid Weva Premium subscription at any time to access additional premium features.

Weva Premium Subscriber

As a Weva Premium Subscriber, you have the right to use our services as long as your weva premium subscription is active and paid for. Weva reserves the right to restrict access to premium features if your subscription lapses.

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How to Add Your Non-Cardiovascular History to Weva:

1. Access the Progressive Dashboard:
   • Go to your Progressive Dashboard, where your assigned surveys are listed.
2. Start the Survey:
   • Click the yellow start button next to the Non-Cardiovascular History Survey.
3. Complete the Survey:
   • The Non-Cardiovascular History Survey Chatbot will open. Simply follow the prompts and answer the questions.
   • If you need to, you can type “go back” to return to the previous section or question.
4. Make Corrections:
   • If you make an error, you can correct it after completing the survey.
5. Automatic Updates:
   • Once completed, your responses will automatically update your diagnoses and findings.
6. Survey Completion:
   • The survey will be removed from your Progressive Dashboard once finished.

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How to Add Your Cardiovascular History to Weva:

1. Access the Progressive Dashboard:
   • Go to your Progressive Dashboard, where surveys assigned to you are listed.
2. Start the Survey:
   • Click the yellow start button next to the Cardiovascular History Survey.
3. Complete the Survey:
   • The Cardiovascular History Survey Chatbot will open. Follow the prompts and answer the questions.
   • If needed, you can type “go back” to return to a previous question or section.
4. Make Corrections:
   • If you make an error, you can correct it after completing the survey.
5. Automatic Updates:
   • Once finished, your responses will automatically update your diagnoses and findings.
6. Survey Completion:
   • The survey will be removed from your Progressive Dashboard once completed.

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How to Add Your Social History in Weva:

1. Go to the Social History Page:
   • Access the Social History section in Weva.
2. Open the Social History Bot:
   • Click the green plus icon to start.
3. Answer the Survey:
   • The Social History Survey Chatbot will open. Follow the prompts and answer the questions.
4. Update as Needed:
   • You can take the survey multiple times as your social situation changes.

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How to Delete a Diagnosis:

1. Go to the Diagnosis Module:
   • Find the diagnosis you want to delete.
2. Select the Diagnosis:
   • Click the three dots at the end of the diagnosis row.
3. Check the Verification Status:
   • If the diagnosis has NOT been verified or updated by you or your team, you can delete it, and it will be removed from your record.
   • If the diagnosis has been verified or updated by you or your team, it can only be archived and will be moved to the archived section, where it can still be viewed.
4. If You have Verified or Updated the Record:
   • If you are the only one who has verified or updated the record, you can deverify it, which will allow you to delete the diagnosis.

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How to Upload Pictures, Videos, or Documents to Your Weva Record:

1. Go to the My Uploads Module:
   • Access the My Uploads module from the nine dots icon in the top-right corner or from the Dashboard.
2. Upload Your File:
   • Click the “+ Upload” icon in the top-right corner.
   • Drag and drop or select the file from your device to upload. (Note: There are file size limits and type restrictions. Accepted formats: jpeg, png, jpg, pdf.)
3. Label and Categorize Your File:
   • Label your file.
   • Select a category from the available options.
   • Optionally, add a tag if needed.
4. Complete the Upload:
   • Click Upload to add the file to your Weva record.
5. Share Your File:
   • Once uploaded, you can share the file with anyone on Weva.

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How to Share Your Weva Record:

1. Share Your Entire Weva Record with Your Practitioner:

• Invite your practitioner to join your team.
• Your practitioner will have access to your entire record, except for hidden items.
• If you hide diagnoses after they’ve viewed your record, they will still see them for medico-legal purposes until you remove them from your team.

2. Share Specific Information with Family or Friends:

• Go to the relevant module (e.g., Diagnosis, Procedure, Symptoms & Findings, Allergies, Vaccinations, Uploads, or Medications).
• Select the items you want to share.
• Click the Share button in the top-right corner.
• Search for your family member or friend by email, phone number, or name.
  • If they’re on Weva, select them from the list.
  • If they’re not on Weva, invite them by entering their contact details, and they will receive an invitation.
• Once they accept the invitation, they can create an account or log in to Weva to view the information you have shared.

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How to Add Medications to Your Weva Record

1. Access the Medications Module:

• From your Dashboard, navigate to the Medications module, or click the nine-dot icon in the top-right corner and select Medications.

2. Adding Medications:

When the medication pop-up opens:

• Select TGA (for prescription, vitamins, and non-prescription items).
• Search for the medication you want to add using the search bar.
• Choose the medication from the list (either current or past prescriptions).
• Enter the quantity (e.g., “one tablet”).
• Select the frequency from the dropdown menu, or choose Other to enter custom instructions.
• Add the commencement date. If it's ongoing, click the “Ongoing” button.
• If you’ve stopped the medication, enter the end date.
• Optionally, add a note for additional details.
• Click Add to save the medication to your Weva record.

3. Adding Australian Medications on the Pharmaceutical Benefits Scheme (PBS):

When the medication pop-up opens:

• Select PBS if your medication is included in the Pharmaceutical Benefits Scheme. It will appear in the search results.
• Search for the medication you want to add using the search bar.
• Choose the medication from the list (either current or past prescriptions).
• Enter the quantity (e.g., “one tablet”).
• Select the frequency from the dropdown menu, or choose Other to enter custom instructions.
• Add the commencement date. If it's ongoing, click the “Ongoing” button.
• If you’ve stopped the medication, enter the end date.
• Optionally, add a note for any additional information.
• Click Add to save the medication to your Weva record.

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How to Add a Family Member to Your Weva Record:

1. From Your Dashboard:

• Go to the Connections module in your dashboard.
• Click the green plus icon in the Family Members section.
• Search for your family member by email, phone number, or name.
• If they’re already on Weva, select them and choose the relationship.
• If they’re not on Weva, invite them by entering their email or phone number. They’ll receive an invitation to join.
• Your family member will appear in your family history tree while their invitation is pending.
• Once they accept, their non-hidden diagnoses and procedures will be visible to you and your team.

2. From the Family Tree:

• Click the nine dots icon in the top-right corner of your Weva record.
• Select Family History from the available modules.
• Click Tree View to view your family history.
• Click the plus icon at the bottom corner of your icon to add a family member.
• Start by adding spouse, ex-spouse, or parent of children (if known), then add any children or parents.
• Search for your family member by email, phone number, or name.
• If they’re already on Weva, select them and choose the relationship.
• If not, invite them by entering their contact details and send the invitation.
• They will appear in your family history tree once invited, and their details will be visible once they accept.

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How to Add Biometric Data to Your Weva Record:

1. From Your Dashboard:

• Go to the Biometric module in your dashboard.
• Click the green plus icon in the top-right corner.
• The biometric pop-up will open. Enter your biometric data in the form and click Add to save.

2. From the Biometric Module:

• Click the nine dots icon in the top-right corner of the page.
• Select Biometrics from the available modules.
• Click the green plus icon to open the biometric section.
• Enter your biometric data and click Add to save.

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How to Add Allergies to Your Weva Record:

1. From Your Dashboard:

• Go to the Allergies module in your dashboard.
• Click the green plus icon in the top-right corner.
• The Allergies bot will open. Enter your allergies and follow the prompts.

2. From Your Medical Records:

• Click the nine dots icon in the top-right corner of the page.
• Select Allergies from the available modules.
• Click the green plus icon to open the Allergies bot.
• Enter your allergies and follow the prompts.

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How to Add Symptoms/Findings to Your Weva Record:

1. From Your Dashboard:

• Go to the Symptoms/Findings module in your dashboard.
• Click the green plus icon in the top-right corner.
• The Symptoms/Findings bot will open. Enter your symptoms/findings and follow the prompts.

2. From Your Medical Records:

• Click the nine dots icon in the top-right corner of the page.
• Select Symptoms/Findings from the available modules.
• Click the green plus icon in the top-right corner to open the Symptoms/Findings bot.
• Follow the prompts to add your symptoms/findings.

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How to Add Procedures to Your Weva Record:

1. From Your Dashboard:

• Go to the Procedure module in your dashboard.
• Click the green plus icon in the top-right corner.
• The Procedure bot will open. Enter your procedure and follow the prompts.

2. From Your Medical Records:

• Click the nine dots icon in the top-right corner of the page.
• Select Procedure from the available modules.
• Click the green plus icon in the top-right corner.
• Follow the prompts in the Procedure bot to add your procedure.

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How to Add Diagnoses to Your Weva Record:

1. From Your Dashboard:

• Go to the Diagnosis module in your dashboard.
• Click the green plus icon in the top-right corner.
• The Diagnosis bot will open, where you can enter your diagnosis and follow the prompts.

2. From Your Medical Records:

• Click the nine dots icon in the top-right corner of the page.
• Select Diagnosis from the available modules.
• Click the green plus icon in the top-right corner.
• Follow the prompts in the Diagnosis bot to add your diagnosis.

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